Automatic resident importing is here for your integrated partner platforms!

To enable this for a community you need to either import all residents using the go live button or select all outstanding pending import users and import them. A tick will show next to the community in the user management page to indicate that future changes are now being handled by the platform.

To make this even more flexible we have introduced a fourth resident state called imported. New residents automatically imported will go straight into this state. Invitation emails are not sent because we want you to decide how their access to the app is handled.

Residents will appear in your admin portal ready to be used, and when you’re 💯 ready to bring them into the app you can select all and bulk invite.

Please reach out to our support team for any questions you have.